Refund Police
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must have a factory defect or damaged. Also the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@fullmoonswimwear.com. If your return is accepted, please send the item to this address: Centro comercial Aldea mangle local 5 , BPBIKINIS DESIGNE
KM 7.7, Carretera Federal, Carr. Tulum-Boca Paila, 77766 Tulum, Mexico
IMPORTANT: If the items sent back to us without first requesting a return, we will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
IMPORTANT: We only accept refunds of pieces that have a fabric defect or damaged.
To be eligible for a return, your item must have a factory defect or damaged. Also the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@fullmoonswimwear.com. If your return is accepted, please send the item to this address: Centro comercial Aldea mangle local 5 , BPBIKINIS DESIGNE
KM 7.7, Carretera Federal, Carr. Tulum-Boca Paila, 77766 Tulum, Mexico
IMPORTANT: If the items sent back to us without first requesting a return, we will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
IMPORTANT: We only accept refunds of pieces that have a fabric defect or damaged.